Any claim for defective merchandise or shortages must be made in writing directly to the shipping company and to DSC within ten days of receipt of the shipment. Defective merchandise returned must have a Returned Goods Authorization (RGA) number provided by DSC. This number must be marked clearly on each carton returned.

No returns are accepted for defective merchandise after thirty days. Defective merchandise will be replaced or credit for returned defective merchandise will be applied to the Customer's account. No refund checks will be issued. All sales are final.